Idea to solution

We envision what is possible, design what is needed, and build what works.

We have an extraordinary team of technical solutions consultants, each possessing the deep insight necessary to ensure that your enterprise's infrastructure can securely power your business – anytime, anywhere.

Our ServiceNow rapid implementation practice will ensure simplification and streamlining of ITSM processes and can provide customized solutions for core business functionality.

We are passionate about delivering value and stand behind all of our work.

The move towards ubiquitous network connection is inevitable; it is rapidly encompassing everything from applications, processes, data, devices, and even your identity. We have the expertise to ensure that your business keeps pace.

  • Networking
    • Wide Area Networks (WAN)

      We architect global WANs for multinational companies, utilizing a deep expertise of MPLS, Internet/VPN, Microwave, Satellite, and Point-to-Point networks. Our team implements complex technical designs for dynamic routing, OOS, traffic shaping, WAN acceleration, security, and remote access.

    • Local Area Networks (LAN)

      In addition to multi-floor office building networks, we regularly design campus-wide networks spanning many kilometres. Our team is proficient across all network layers, including fiber and structured cabling; wired and indoor/outdoor wireless connections; switching and routing; and various network applications.

    • Off the Grid Locations

      Many of our clients are based in remote settings that lack the resources available in urban centres. We provide the needed solutions in connecting these locations to their company network through a combination of fiber optic, microwave, and satellite utilization. Our partnerships with incumbent telecommunications carriers also enable us to connect the location to an enterprise WAN.

    • Industrial Networks

      Each member of our team has extensive experience in the Industrial sector and understands the unique challenges associated with providing high availability networks in harsh environments. We protect the Industrial Control System (ICS) network from threats inherent in the Internet and corporate networks, while ensuring that the required ICS information is available for running business operations.

  • UC Voice Video
    • VOIP

      In our strategies to converge IP Telephony over a Data Network, we consider numerous requirements; these include enterprise dial plan, QOS, call admission control, centralized vs. decentralized organization, redundancy, 911, mobility, and PRI/SIP trunks.

    • Video

      While examining and utilizing the foundational networks required for high bandwidth applications, we devise videoconferencing solutions designed to serve boardroom, desktop, and mobile platforms.

    • Conferencing

      Our web and teleconferencing solutions are integrated as an in-house or cloud-based network, depending on which structure best suits your business.

    • Collaboration

      Through the enabling of Instant Messaging capabilities and Presence information across any device, we help you improve the internal collaboration of your enterprise.

  • Security
    • Network Security

      Network-level security is your business’ first line of defence in ensuring the protection of your assets. We architect effective authentication services (AD, SSO), perimeter network protection (firewalls), secure remote access technologies (VPN), and intrusion prevention solutions (IPS) to identify fast-spreading threats.

    • Identity Management

      By applying Identity Management, your enterprise can facilitate user access to applications and resources by integrating business processes, policies, and technologies, while simultaneously protecting confidential information from unauthorized users. We devise the systems used to administer an individual’s identity data, provide authentication, and manage authorization rights through the entire onboarding-offboarding life cycle.

    • Physical Access

      Physical access, identity management, and network access systems can be converged to function as a single logical system. We help you architect an integrated solution that spans from card access and accountability capabilities to online computer services—all based on user identity profile and data.

  • Datacenter
    • Datacenter Network Design

      We provide network backbone design and implementation to support either a centralized or distributed datacenter system.

      Each member of our team has a clear understanding of network interconnectivity requirements and various datacenter structures, including on-premise, managed, co-location, and cloud-based frameworks.

    • Internet Perimeter and DMZ

      Our system specifications ensure the security of your business from the Internet while concurrently supporting your E-commerce or Business Partner requirements.

    • Datacenter Migrations

      Whether consolidating datacenters or moving to a cloud provider, our consultants have all overseen countless enterprise migration and upgrade projects, all of which demand extensive planning in order to prevent the possible outages that may halt critical business systems.

    • Facility Planning

      Our team is highly proficient in the structuring of cable designs, complex WAN path planning, power and cooling conditions, rack layouts, and any other planning specification needed to fulfill your unique business' requirements.

  • ServiceNow
    • Technology

      Wirefire recommends ServiceNow as the best-in-class SaaS platform for implementing a wide array of flexible, powerful, and scalable business solutions, such as IT Service Management and custom workflows.

    • Envisioning and Planning

      Many companies invest in ServiceNow to solve a specific problem, or to replace obsolete technology. This approach can substantially undercut the ROI by not considering the platforms full capabilities.

      Our participatory road mapping services leverage best practices such as ITIL, as well as applying deep experience in business analysis.

    • Design and Development

      We use delivery management tools to maximize transparency for you throughout the project.
      Our design-development methodology is well suited to the rich prototyping capabilities of ServiceNow, maximizing the design effectiveness while reducing risk.

    • Deployment and Operationalization

      Organization Change Management is critical through all aspects of system implementation and operationalization. We specialize in ensuring business stakeholder engagement is strong throughout the project.

      We will establish operational processes, governance, and enhancement processes to ensure that your solution continues to evolve along with your business.

  • We envision what is possible

    • Solution Strategy

      Strategic Playbook, Transition Plan, Investment Plan

    • Technical Architecture

      Frameworks, Designs, Roadmaps

    • OCM Planning

      Business Assessment, Strategy, Roadmap

    • ServiceNow Solution Planning

      Multi-Stage Detailed Roadmap

  • We design what is needed

    • Technical Solution Design

      Detailed Design Reports, Statement of Work, Budgets

    • Technical Feasibility Design

      Industrial Projects and Enterprise Infrastructure Projects

    • OCM Design

      Business Modelling, Communications, Training

    • ServiceNow Solution Design

      Fully Tested Solution

  • We build what works

    • Solution Delivery

      Project Management - On Budget, On Time

    • Project Rescue

      Corrective Action for Projects in Trouble

    • OCM Delivery

      Ensure Business Embraces New Solution

    • ServiceNow Deployment

      Production Build - Golive

  • We optimize the RUN

    • High Value OPEX Services

      Network & UC Infrastructure

    • RedOPS Support Service

      Technical Response Team - 7x24

    • ServiceNow Optimization

      Stablization & Management

Our Core Team

    • Member portrait

      28+ years delivering innovative network solutions for multinational companies across many industries. Advanced strategic planning specialist & thought leader in network-security architectures for complex industrial settings.

      Craig Chomat

      • Senior Network Architect
      • Wirefire Solutions
      • Managing Partner
    • Member portrait

      18+ years of Canadian & International experience in Unified Communications & Telecommunications. Specializes in the design and implementation of large-scale global UC infrastructures. Cisco and Microsoft UC technology.

      Noel Villeneuve

      • Senior Program Manager
      • Wirefire Solutions
      • Managing Partner
    • Member portrait

      30+ years delivering clear, forward-thinking strategies, enterprise architectures, and technical solutions for a multitude of business verticals, both Canada-wide and internationally.

      David Wood

      • Strategist
      • Wirefire
      • Managing Partner
      • www.kina.org
    • Member portrait

      22+ years of extensive experience in designing and implementing complex Global WAN/VPN, LAN/Wireless Networks, including the building of Datacentre Infrastructure for global and multinational companies.

      Saquib Khan

      • Senior Network Architect
      • Wirefire Solutions
      • Managing Partner
    • Member portrait

      18+ years experience delivering large scale IT solutions for Canadian & international clients. Expert in developing IT strategy & managing business application projects - ServiceNow & Opentext.

      Karsten Hiemstra

      • ServiceNow Practice
      • Wirefire Creative
      • Managing Partner
    • Member portrait

      27+ years of experience in various industry verticals. Deep expertise in designing & building large enterprise voice and data networks. Specialist in connecting remote industrial locations - microwave & satellite.

      Ken Lee

      • Senior Network Engineer
      • All things networking
    • Member portrait

      12+ years international experience working with global companies. An industry leading specialist in VOIP call manager, video conferencing & collaboration technologies. Deep expertise in Cisco & Microsoft UC solutions.

      John Dignon

      • Senior UC Architect
      • Cisco Specialist
    • Member portrait

      20+ years of IT experience in mining, financial, energy and transportation sectors. Industry leading specialist in wireless, inter-networking, security firewalls & Solarwinds. MSc Electrical Engineering.

      Max Kostromine

      • Senior Network Architect
      • Cisco Wireless & Solarwinds
    • Member portrait

      7 years working in high tech industries - from technical recruiting companies to a groundbreaking startup. Alex provides unique HR perspectives coupled with high energy customer care focus.

      Alex Bowden

      • Operations Leader
      • Customer Care
    • Member portrait

      17+ years of Canadian and international experience in network cabling, specializing in underground-mine installations and fibre optics. Designs and builds telephony, data, and communications infrastructures for commercial/industrial enterprises.

      Trent Argent

      • Senior Network Engineer
      • Fiberoptic Specialist
    • Member portrait

      10+ years experience with cutting edge UC technology - voice, video, collaboration and networking. Specialist in designing and building VOIP and collaboration solutions as well as video conferencing networks. Guru in Cisco UC technologies.

      Raymond Choi

      • Senior UC Engineer
      • Cisco UC & Networking
      • Wirefire Associate
    • Member portrait

      11+ years of technically rich hands-on experience in large scale network design, implementation & operations. Expert with Cisco Routing, Switching, Security, Wireless, and skilled with SolarWinds & PaltoAlto firewalls.

      Ehsan Mafi

      • Network Engineer
      • Cisco & SolarWinds
    • Member portrait

      21+ years of international experience. Deep knowledge in large scale network design, implementations, and operations of complex enviroments - Cisco Specialist. Highly skilled in troubleshooting challenging network problems.

      Wayne Lee

      • Senior Network Engineer
      • Cisco Specialist
    • Member portrait

      7+ years experience in technical project management with a focus on Data Network and Unified Communications. Brings high energy and superior level of knowledge and efficiency.

      Annie Wang

      • Project Manager
      • UC & Networking
    • Member portrait

      15+ years experience with cutting edge Unified Communications technology - voice, video, collaboration and networking. Unique insight into CMR Hybrid, Expressway Series, Jabber, TMS, Telepresence & Webex.

      Mahmood Sheikh

      • Senior UC Engineer
      • Cisco Specialist
    • Member portrait

      20+ years leading a variety of business and technology initiatives, applying pragmatic approaches and methodology to ensure the delivery of the most appropriate solutions.

      Dale Carr

      • Senior Business Analyst
    • Member portrait

      20+ years providing IT services and infrastructure assessment, design and implementation. Specializes in architectural design, management and service delivery. ITIL and PMI certified.

      Eli Breen

      • Management Consultant
      • Project Manager
    • Member portrait

      13+ years of varied software development with a specialization in ServiceNow programming. Extensive desktop and server operation system knowledge and experience.

      Ross Cawston

      • ServiceNow Consultant
    • Member portrait

      10+ years of providing consultation services on solutions providers, new technologies, project implementation and team management. Cisco certifications in CCNA, CCVP, UC Express and DC. Tri-lingual in Spanish, English and German. Supporting all customers with a focus on LATAM.

      Pablo Macias

      • UC Engineer
      • Project Manager
    • Member portrait

      20+ years conducting business analysis and project management covering vertical market experience in the telecommunications, utilities, education, health care, mining, software and general service industries.

      Michael Prokop

      • Project Manager
    • Member portrait

      18+ years of disaster recovery and business continuity expertise within public and private sector organizations. Advisor to several start-ups in the media, environment and digital advertising sectors.

      Lee Carney

      • Disaster Recovery Specialist
    • Member portrait

      20+ years experience in Technical Writing, Project Management and Business Analysis. Diverse background in telecommunications R&D, government, and digital media. Known to ramp up quickly, improve processes, and build relationships with all stakeholders in the endgame of releases.

      Lydia Chen

      • Technical Writer

Our Core Team

  • Member portrait

    28+ years delivering innovative network solutions for multinational companies across many industries. Advanced strategic planning specialist & thought leader in network-security architectures for complex industrial settings.

    Craig Chomat

    • Senior Network Architect
    • Wirefire Solutions
    • Managing Partner
  • Member portrait

    18+ years of Canadian & International experience in Unified Communications & Telecommunications. Specializes in the design and implementation of large-scale global UC infrastructures. Cisco and Microsoft UC technology.

    Noel Villeneuve

    • Senior Program Manager
    • Wirefire Solutions
    • Managing Partner
  • Member portrait

    30+ years delivering clear, forward-thinking strategies, enterprise architectures, and technical solutions for a multitude of business verticals, both Canada-wide and internationally.

    David Wood

    • Strategist
    • Wirefire
    • Managing Partner
    • www.kina.org
  • Member portrait

    22+ years of extensive experience in designing and implementing complex Global WAN/VPN, LAN/Wireless Networks, including the building of Datacentre Infrastructure for global and multinational companies.

    Saquib Khan

    • Senior Network Architect
    • Wirefire Solutions
    • Managing Partner
  • Member portrait

    18+ years experience delivering large scale IT solutions for Canadian & international clients. Expert in developing IT strategy & managing business application projects - ServiceNow & Opentext.

    Karsten Hiemstra

    • ServiceNow Practice
    • Wirefire Creative
    • Managing Partner
  • Member portrait

    27+ years of experience in various industry verticals. Deep expertise in designing & building large enterprise voice and data networks. Specialist in connecting remote industrial locations - microwave & satellite.

    Ken Lee

    • Senior Network Engineer
    • All things networking
  • Member portrait

    12+ years international experience working with global companies. An industry leading specialist in VOIP call manager, video conferencing & collaboration technologies. Deep expertise in Cisco & Microsoft UC solutions.

    John Dignon

    • Senior UC Architect
    • Cisco Specialist
  • Member portrait

    20+ years of IT experience in mining, financial, energy and transportation sectors. Industry leading specialist in wireless, inter-networking, security firewalls & Solarwinds. MSc Electrical Engineering.

    Max Kostromine

    • Senior Network Architect
    • Cisco Wireless & Solarwinds
  • Member portrait

    7 years working in high tech industries - from technical recruiting companies to a groundbreaking startup. Alex provides unique HR perspectives coupled with high energy customer care focus.

    Alex Bowden

    • Operations Leader
    • Customer Care
  • Member portrait

    17+ years of Canadian and international experience in network cabling, specializing in underground-mine installations and fibre optics. Designs and builds telephony, data, and communications infrastructures for commercial/industrial enterprises.

    Trent Argent

    • Senior Network Engineer
    • Fiberoptic Specialist
  • Member portrait

    10+ years experience with cutting edge UC technology - voice, video, collaboration and networking. Specialist in designing and building VOIP and collaboration solutions as well as video conferencing networks. Guru in Cisco UC technologies.

    Raymond Choi

    • Senior UC Engineer
    • Cisco UC & Networking
    • Wirefire Associate
  • Member portrait

    11+ years of technically rich hands-on experience in large scale network design, implementation & operations. Expert with Cisco Routing, Switching, Security, Wireless, and skilled with SolarWinds & PaltoAlto firewalls.

    Ehsan Mafi

    • Network Engineer
    • Cisco & SolarWinds
  • Member portrait

    21+ years of international experience. Deep knowledge in large scale network design, implementations, and operations of complex enviroments - Cisco Specialist. Highly skilled in troubleshooting challenging network problems.

    Wayne Lee

    • Senior Network Engineer
    • Cisco Specialist
  • Member portrait

    7+ years experience in technical project management with a focus on Data Network and Unified Communications. Brings high energy and superior level of knowledge and efficiency.

    Annie Wang

    • Project Manager
    • UC & Networking
  • Member portrait

    15+ years experience with cutting edge Unified Communications technology - voice, video, collaboration and networking. Unique insight into CMR Hybrid, Expressway Series, Jabber, TMS, Telepresence & Webex.

    Mahmood Sheikh

    • Senior UC Engineer
    • Cisco Specialist
  • Member portrait

    20+ years leading a variety of business and technology initiatives, applying pragmatic approaches and methodology to ensure the delivery of the most appropriate solutions.

    Dale Carr

    • Senior Business Analyst
  • Member portrait

    20+ years providing IT services and infrastructure assessment, design and implementation. Specializes in architectural design, management and service delivery. ITIL and PMI certified.

    Eli Breen

    • Management Consultant
    • Project Manager
  • Member portrait

    13+ years of varied software development with a specialization in ServiceNow programming. Extensive desktop and server operation system knowledge and experience.

    Ross Cawston

    • ServiceNow Consultant
  • Member portrait

    10+ years of providing consultation services on solutions providers, new technologies, project implementation and team management. Cisco certifications in CCNA, CCVP, UC Express and DC. Tri-lingual in Spanish, English and German. Supporting all customers with a focus on LATAM.

    Pablo Macias

    • UC Engineer
    • Project Manager
  • Member portrait

    20+ years conducting business analysis and project management covering vertical market experience in the telecommunications, utilities, education, health care, mining, software and general service industries.

    Michael Prokop

    • Project Manager
  • Member portrait

    18+ years of disaster recovery and business continuity expertise within public and private sector organizations. Advisor to several start-ups in the media, environment and digital advertising sectors.

    Lee Carney

    • Disaster Recovery Specialist
  • Member portrait

    20+ years experience in Technical Writing, Project Management and Business Analysis. Diverse background in telecommunications R&D, government, and digital media. Known to ramp up quickly, improve processes, and build relationships with all stakeholders in the endgame of releases.

    Lydia Chen

    • Technical Writer

Join the Wirefire consulting team. We are looking for those who are highly motivated, passionate about life, skilled at what they do, but most importantly compassionate towards our team, our clients, our world.

  • Join Us
    • Join Us

      At Wirefire, we follow a “delivery based work ethic” which leads to high expectations and a great reputation. That being said, there are no clocks in the office and we don’t have a punch in and punch out type of attitude. Come in, do what you love and get rewarded for it.

      While each consultant is on their own individual journey, Wirefire offers a collaborative space where knowledge sharing is key. We like to think of ourselves as a unit of expertise that works together to solve problems bigger than ourselves.

      We work collaboratively with our clients to ensure that the quality of our solutions fully meets their business requirements and expectations. Behind the scenes, we collaborate with our peers to make our solutions better and learn from each others experiences.

      Whether you are a seasoned consultant, looking to make that leap or are interested in an employee relationship, we would like to welcome you into the Wirefire community.

      Here you will have the opportunity to work with some of the leading experts in the field on large scale global projects. Simply put, if you share our passion of delivering value and being the reason which allows people to connect, then this is the place for you.

      If you don’t see a specific opportunity that fits your skill set, but know you would be a huge asset to our team, apply directly to this posting and let us decide where you fit in. We are always looking to expand our team! Don't be shy!
  • Network Engineer
    • Network Engineer

      We are looking for Junior and Senior Cisco Network Engineers to join our expanding consulting team.

      You will be a key member of the Network Engineering team that will be responsible of testing, implementing, managing and supporting our clients on the network infrastructure. They will work on a cross-functional team to troubleshoot, support client services, deployment and integration of new network infrastructure.

      Team Player:
      You love working in a collaborative team environment - will bring your passion and talents to help solve complex problems and creating innovative solutions for our clients.

      Experience:
      Junior Engineer - 1 to 3 years experience as part of a network support team (cutting your teeth) for a medium to large company.

      Senior Engineer - 7+ years experience leading the design and build of complex network infrastructures.

      Skills:
      Ideally you are on your way to achieving your CCIE certification - we will help you achieve your goal. Depending on your experience level you have competency in Cisco Switching, Routing, VPN, and DMPVN products.

      Send us your resume and we will be in touch if there is a good fit!
  • Project Manager
    • Project Manager

      We are looking for a Technical Project Manager to join our expanding consulting team.

      Do you think like an engineer and have the ability to lead a team of technical IT professionals? Do you communicate well and understand the importance of great communication for project success? Are you ready to become a leader and take on the responsibility of running projects ranging from small to global?

      Team Player:
      You love working in a collaborative team environment - will bring your passion and talents to help solve complex problems and deliver innovative solutions for our clients.

      Experience:
      You must have 5 or more years of leading successful IT projects, with at least 2 of those years specifically managing IT Infrastructure design/build projects.

      Skills:
      You have outstanding leadership and organizational talents that allow you to effectively run a project from initial scoping to successful completion - on time and on budget. You are well versed in project management approaches and methodologies, such as PMI, and ideally have your PMP certification.

      Send us your resume and we will be in touch if there is a good fit!
  • ServiceNow Consultant
    • ServiceNow Consultant

      We are looking for ServiceNow Consultants to join our expanding consulting team.

      ServiceNow is a business application enterprise platform that can touch every aspect of a business and technologies. Because of this, a wide array of skills and experiences are of value to the team.

      Team Player:
      You love working in a collaborative team environment - will bring your passion and talents to help solve complex problems and creating innovative solutions for our clients.

      Experience:
      Do you have 5+ years experience in delivering IT solutions and at least 2 years with ServiceNow? Do you have a solid track record of solving business challenges with creative and practical application solutions?

      Skills:
      Outstanding aptitude to conceptualize, define, build, and deliver solutions with ServiceNow, powered by a ServiceNow certification such as System Administrator, Application Developer or Implementation Specialist. Ideally you also have the ability to effectively design business processes based on industry best practices, such as ITIL.

      Send us your resume and we will be in touch if there is a good fit!
  • UC Engineer
    • UC Engineer

      We are looking for a Unified Communications (UC) Engineer to join our expanding consulting team.

      This person will actively engage with all key stakeholders in implementing new technologies to enhance technical capabilities of the system, defining and implementing effective service maintenance plans and building mutually beneficial relationship with external stakeholders.

      Team Player:
      You love working in a collaborative team environment - will bring your passion and talents to help solve complex problems and creating innovative solutions for our clients.

      Experience:
      Do you have CCNP Collaboration/Voice or equivalent (4-6 years) experience working with Cisco Unified Collaboration and network systems? Are you knowledgable in configuration and provisioning of Cisco Unified Communications Manager (CUCM) and SRST/H323/SIP gateways and/or border element?

      Skills:
      Proven ability working with telecommunication network engineering principles such as, QoS, MPLS, DMVPN, WAN, VLAN as well as troubleshooting complex enterprise UC networks. On top of that, a thorough understanding of VoIP, QoS and network protocols and technologies.

      Send us your resume and we will be in touch if there is a good fit!
  • Security Engineer
    • Security Engineer

      We are looking for a seasoned technical network level Security expert to join our expanding consulting team.

      You will be a key member of our technical team and will be responsible for the design of perimeter network protection, intrusion prevention solutions (IPS) to identify fast-spreading threats, and application level segmentation security. You will be well versed in authentication services (AD, SSO), secure remote access (VPN), and hands on experience building client security infrastructure - end to end.

      Team Player:
      You love working in a collaborative team environment - will bring your passion and talents to help solve complex problems and creating innovative solutions for our clients.

      Experience:
      Senior Security Engineer - 7+ years experience leading the design and build of complex infrastructures.

      Skills:
      Ideally you are on your way to achieving your CCIE certification and/or PAN Certification - we will help you achieve your goal.

      Send us your resume and we will be in touch if there is a good fit!
  • Technical Writer
    • Technical Writer

      We are looking for a Technical Writer to join our expanding consulting team.

      This person will be assisting our consultants with their documentation needs across multiple client sites. You will liaise with external stakeholders and provide them with proper documentation. Internally, you will be building our documentation best practices and standards from scratch, so a real go getter mentality is a must!

      Team Player:
      You love working in a collaborative team environment - will bring your passion and talents to help solve complex problems and creating innovative solutions for our clients.

      Experience:
      Do you have a passion for documentation with at least 2 years experience working on multiple projects with tight timelines and varying priority levels? Are you familiar with Network Infrastructure technologies and have the ability to translate technical jargon into clear and concise concepts?

      Skills:
      You must be a guru in Visio, Word, Wiki and PowerPoint (the more the merrier). Ideally you have experience with DITA, XML, HTML, Git, JIRA, and Javascript.

      Send us your resume and a sample of your work and we will be in touch if there is a good fit!






A website only provides a glimpse of who we are and what we can do. Connect with us today to find out more about our team and services - we’re ready when you are.

connect@wirefire.ca

Visit us on Linkedin

200 - 311 Water Street Vancouver BC, Canada V6B 1B8

connect@wirefire.ca

Visit us on Linkedin

200 - 311 Water Street Vancouver BC, Canada V6B 1B8

Have questions? Contact us!